> For the complete documentation index, see [llms.txt](https://guide.digicust.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.digicust.com/guides/upload-cases.md).

# Upload Cases

Uploading customs cases to our platform is a straightforward process. Follow these steps to upload your customs cases with ease:

<figure><img src="/files/hZhcw98uEPfW23UG5RGl" alt=""><figcaption><p>Upload a customs case</p></figcaption></figure>

**Step 1: Navigate to Customs Cases**

Log in to our web platform and navigate to the "Customs Cases" section. This section provides an overview of your customs cases, including the status of each case.

**Step 2: Create a New Case**

To create a new case, click on the "Create New" button. This will open a new form where you can provide the details of your customs case.

**Step 3: Fill in Reference and Execution Strategy**

In the new form, you can fill in a reference for your own records and select an execution strategy. The execution strategy determines how the case will be processed.

**Step 4: Choose Files to Upload**

Select the file(s) you want to upload by clicking on the "Choose File" button. You can upload multiple files if necessary.

**Step 5: Classify File Type and Upload**

Optionally, you can classify the file type by selecting a file type from the dropdown menu. Once you have filled in all the necessary details, hit the "Upload" button to upload your customs case.

**Conclusion**

Uploading customs cases to our platform is an easy process. By following these steps, you can upload your customs cases with ease and take advantage of the powerful features we offer to streamline the customs clearance process.


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