> For the complete documentation index, see [llms.txt](https://guide.digicust.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.digicust.com/features/custom-events.md).

# Custom Events

Custom Events is a feature of our service that allows users to configure actions to be taken when specific events occur in the customs clearance process. Users can configure actions such as sending email notifications or automatically sending case information to their specified target format. This feature streamlines the customs clearance process and improves communication between stakeholders involved in the process.

<div align="left"><figure><img src="/files/i7hs1SpRK5RgQjgRcwxl" alt=""><figcaption><p>Configure events per execution strategy</p></figcaption></figure></div>

## Configuring Actions for Specific Events

The Custom Events feature allows users to configure actions for specific events in the customs clearance process. For example, users can configure an action to send an email notification to a specified address when a case is uploaded. Users can also configure an action to automatically send case information in their specified target format to their SFTP server or another location via webhook when a case is being processed. Users can set up multiple custom events to automate various tasks in the customs clearance process.

## Streamlining Customs Clearance Process

Custom Events streamlines the customs clearance process by automating tasks and improving communication between stakeholders involved in the process. Users no longer need to manually perform tasks such as sending email notifications or exporting case information, saving time and reducing the risk of errors associated with manual data entry.

## Improving Communication Between Stakeholders

Custom Events improves communication between stakeholders involved in the customs clearance process by providing real-time notifications and automated actions. This feature ensures that stakeholders are kept informed throughout the process and allows for faster decision-making and problem resolution.

## Conclusion

Custom Events is a powerful tool that automates tasks and improves communication between stakeholders involved in the customs clearance process. This feature streamlines the customs clearance process, saves time, and reduces the risk of errors associated with manual data entry. Custom Events is an essential tool for businesses involved in customs clearance, as it ensures efficiency and accuracy in customs clearance processes and improves communication between stakeholders.


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