FORMAT

Digicust integrates natively with FORMAT. Just upload customs cases to Digicust. Digicust processes the case and sends the filled out customs declaration to your FORMAT system.

Many of our clients use Digicust as a black box and just check warning messages within FORMAT before submitting the automatically created customs declaration to the authorities.

The FORMAT interface needs to be set up by FORMAT before getting started. If you are not using the interface already, ask your contact person at FORMAT or [e-mail].

Setup

1. The setup is easy. Navigate to your execution strategy settings and select "Submission".

   

   FORMAT setup
2. Customs cases are sent to FORMAT using SFTP protocol. Ask FORMAT for your SFTP credentials. Then input the following:

Field	Description	Example
DNS Name	The domain or IP of the SFTP server	sftp.your-domain.de
Port	Port of the SFTP server	22
Login name	The SFTP username	ggss
Password	The SFTP password	**********
Inbound	The SFTP inbound path where to Digicust sends the interface files to	/in/test
Outbound	The SFTP outbound path where FORMAT puts the response files. This is optional.	/out/test
Client Code	Your FORMAT client code	Test

1. Save the execution strategy. Upload customs cases to said execution strategy and wait for cases to arrive in FORMAT.

2. The case should be filled-out and ready to hand in if Digicust has all information necessary. If not, try Configure Execution Strategies or set up Rules & Templates.

Happy automating with Digicust and FORMAT!

Troubleshooting

If the Dakosy interface is not working as expected, do the following:

1. Use an SFTP client like https://www.filestash.app/sftp-client.html to check whether Digicust's interface files are arriving at the server correctly. If not, check the credentials and try again.

2. FORMAT usually checks the SFTP folder for updates every X minutes. For starters, they usually put an interval of 30 minutes. You can ask FORMAT to put the time down to 2-5 minutes to get cases nearly instantly into your FORMAT system.

3. The Digicust - FORMAT interface is well-tested and in production with clients. However, in rare occasions it might happen that interface errors occur. Usually, you find error messages in FORMAT. Kindly forward any error messages to [e-mail]. We are happy to help!