Digicust allows for a range of options to upload and create customs cases. For effective uploads, make sure that execution strategies are set up properly.
### Upload via frontend
Locate "customs cases" and click "create new":
Then, select the files you want to send to Digicust to create a customs case. Specify the execution strategy you want to use and, optionally, set a reference. Click upload. Digicust starts processing your customs case instantly.
### Upload via email
Many of our clients choose to just forward emails with PDF files attached and relevant information in the email body. You can do so too! Go to your execution strategy settings, hit save, and the execution strategy's email address appears. Use this email address to forward customs cases to Digicust.
As soon as Digicust receives your email, the system starts the processing.
### Upload via SFTP
Sometimes it is easiest to just drop all customs cases to a local folder and expose this folder via SFTP. Digicust will automatically listen to this folder and process new documents that enter the folder.
Set up SFTP folder
### Upload via API
You can integrate Digicust directly in your software. We have an easy-to-use API your developers can easily implement. For further details see [Developer API](/developer-api/getting-started.md)
### Further upload settings
Further, you can set up the following upload settings in the execution strategy:
| Setting | Description |
| --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Default document type | Assume uploaded documents to be of this document type. If unsure, select Invoice and Digicust will classify automatically. |
| Default procedure | Assume uploads in this strategy to be of this customs procedure. |
| Handle XLSX uploads | Allow Excel files to be uploaded. Digicust will convert Excel files to PDF and handle them as if they were PDF files. If not selected, Digicust will simply disregard any XLSX it finds. |
| Merge uploads with same reference | If multiple uploads with the same reference are uploaded, merge them into one customs case. If unchecked, Digicust will create a new customs case for each upload. |
| Invoice number as reference | Force the invoice number to be the reference of the customs case. If unchecked, Digicust will use the default reference (e.g. email subject). |
| Custom reference | Customize the reference of the customs case. If unchecked, Digicust will use the default reference (e.g. email subject). |
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://guide.digicust.com/features/upload-scenarios.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.