Dakosy

Digicust integrates natively with Dakosy. Just upload customs cases to Digicust. Digicust processes the case and sends the filled out customs declaration to your Dakosy system.

Many of our clients use Digicust as a black box and just check warning messages within Dakosy before submitting the automatically created customs declaration to the authorities.

The Zodiak Box interface needs to be set up by Dakosy before getting started. If you are not using the interface already, ask your contact person at Dakosy or servicedesk@dakosy.de.

Setup

  1. The setup is easy. Navigate to your execution strategy settings and select "Submission".

  1. Customs cases are sent to Dakosy using SFTP protocol. Ask Dakosy for your Zodiak Box SFTP credentials. Then input the following:

  1. Save the execution strategy. Upload customs cases to said execution strategy and wait for cases to arrive in Dakosy.

  2. The case should be filled-out and ready to hand in if Digicust has all information necessary. If not, try Configure Execution Strategies or set up Rules & Templates.

Happy automating with Digicust and Dakosy!

Troubleshooting

If the Dakosy interface is not working as expected, do the following:

  1. Use an SFTP client like https://www.filestash.app/sftp-client.html to check whether Digicust's interface files are arriving at the server correctly. If not, check the credentials and try again.

  2. Dakosy usually checks the SFTP folder for updates every X minutes. For starters, they usually put an interval of 30 minutes. You can ask Dakosy to put the time down to 2-5 minutes to get cases nearly instantly into your Dakosy system.

  3. The Digicust - Dakosy interface is well-tested and in production with many clients. However, in rare occasions it might happen that interface errors occur. Usually, you find error messages in Dakosy in the Zodiak Box message center. Kindly forward any error messages to support@digicust.com. We are happy to help!

Last updated